Old permits, found fast.

Here's the truth most records services won't print: the law's deadline (like California's "10 days") governs the city's decision, not delivery into your hands. Real fulfillment is usually weeks. Per city:

Austin, Denver, Tampa — usually 1 business day. Public portals, downloads included. This is our instant tier.
Denver (pre-2018 plans) — physical archives: $50/box retrieval + duplication, add 1–2 weeks.
San Francisco — histories in weeks; drawings 30–45+ days (owner + every design professional get certified mail with a 30-day response window — the clock belongs to the mail, not us).
Cupertino / San Diego — drawings need owner affidavit and designer sign-off; San Diego is view-only, in person, without it. Pre-1955 San Diego records don't exist.
Houston — public portal covers ~3 years; older history is a formal request, weeks.
Charlotte/Mecklenburg — typically 3–5 days voluntarily, but sealed/architect-copyrighted drawings are never released.
Colorado — the one state with a hard clock: 3 business days + a 7-day extension. The only market where anyone can honestly promise a date.

We quote your city's real timeline before you pay — and in Florida and North Carolina, where the law sets no deadline at all, we sell you the work (we pull, chase, and compile) not a date.

Then we tell you that — fast, and straight. Pre-2000s records are often on microfilm or never digitized. You get a written "nothing found" summary of everywhere we looked, so you know it's the city, not us.

Where the city allows it: yes — Austin and Denver let the public download approved plan sets, and Tampa mostly does. California cities are stricter: San Francisco, Cupertino, and San Diego gate drawings behind owner or design-professional consent, or in-person viewing. In San Francisco, plan copies realistically take 30–45+ days because every design professional gets a certified letter with a 30-day response window. We get whatever the city will legally release, and we say so upfront.

Straight list, so you never pay for a dead end: Houston has no scanned copies of actual permits or occupancy loads — they don't exist to give. Florida exempts security and fire-safety plans by law. North Carolina won't release architect-sealed, copyrighted drawing sets, no workaround. San Diego has nothing before 1955. Pre-2000s records in most cities are on microfilm or paper, if they exist at all. If your request hits one of these walls, we tell you before you spend a dollar — and the "nothing found" summary is free.

Heads up for Texas cities: if the city estimates your records will cost more than $40, you have 10 business days to accept in writing — silence means your request is automatically withdrawn and you start over. This is the #1 silent killer of Texas records requests. We watch every estimate and respond same-day, so yours never dies on the vine.

Then you might get them instantly. Every pull we complete goes into our records vault — repeat requests for the same property fulfill from our shelf, not the city's queue. The vault only grows, so the service gets faster the more it's used.

In some cities, yes — drawings and certain records are only released with a signed authorization from the property owner or their agent. If that's your city, we send you the exact city form, you get it signed, and we file it for you. Fair warning: after the signed release is filed, some cities still take days — occasionally up to 30 — to release the records. We quote your city's real timeline before you pay, and we never charge for waiting.

Typically $0.10–$0.25 per page; some cities charge retrieval or labor on big requests. Fees pass through at cost — we show you the city's receipt. We never mark them up.

Architects pulling as-builts, engineers scoping retrofits, PMs and coordinators doing due diligence, drafting crews starting from existing conditions, and buyers checking a property's permit history.

That's the idea. Every packet ends with the same offer: we file same-day. Start here →